Task Force on Leveraging the Post Offices Network of the Country
FNPO - NFPE March to Parliment
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PAYMENT OF DEATH
GRATUITY TO MINOR-REGARDING (Click
the link below for details) http://ccis.nic.in/WriteReadData/CircularPortal/D3/D03ppw/ppwf_041214.pdf
REVISED DELIVERY NORMS FOR VARIOUS CATEGORIES OF MAIL (OTHER THAN
SPEED POST).
D.G. Post O.M. No. 13-45/2008-D dated
26.11.2014
Reference is invited to the Directorate O.M. of even no.
dated 10.12.2013 (and Addendum dated 21.01.2014 and 03.06.2014) , vide
which revised delivery norms for Speed Post were communicated . Since then, the
revised norms have also been hosted on India Post website in a PDF as well as
in the shape of an interactive “MS Excel” tool.
2. The matter relating to revision of
delivery norms for various categories of mail (other than Speed Post) was under
consideration at this Directorate, Accordingly, the delivery norms for mail and
parcels have been revised as under:
(a) For Registered
(First Class) Mail:
(i) Local
(within Municipal City Limits): 2 days.
(ii) Between
Metro cities (Delhi, Mumbai, Chennai, Bangalore, Kolkata and
Hyderabad) : 2 to 3
days.
(iii) Same state: 3 to 4 days.
(iv) Neighbouring
state: 3 to 4 days.
(v) Rest
of the country (for cities not covered in the category of: same state” and
“neighbouring state”) :
5 to 6 days.
(b) For First Class (Unregistered) Mail:
i) Local
(within Municipal City Limits): 2 days.
(ii) Between
Metro cities (Delhi, Mumbai, Chennai, Bangalore, Kolkata and
Hyderabad): 2 to 3
days.
(iii) Same state: 3 to 4 days.
(iv) Neighbouring
state: 3 to 4 days.
(v) Rest
of the country (for cities not covered in the category of: same state” and
“neighbouring state”) :
5 to 6 days.
(c) For
Express Parcel:
(i) For
84 cities: Specific norms on city –to-city basis (being communicated
by e-mail)
(ii) Local
(for cities other than the 84 cities covered under revised norms for city-to-
city norms and covering
only Municipal limits): 2 days.
(iii) Same state (for cities other than the 84 cities and local mail
covered under
revised norms): 3 to 4
days
(iv) Neighbouring
state: (for cities other than the 84 cities covered under
revised norms): 3 to 4 days
(v) Rest of the country (for cities other
than the 84 cities covered under revised norms and not covered I “same state”
and “neighbouring state”): 5 to 6 days.
(d) For Business Parcel:
(i) Local
(within Municipal City Limits): 2 to 3 days.
(ii) Between
Metro cities (Delhi, Mumbai, Chennai, Bangalore, Kolkata and
Hyderabad): 3 to 4
days.
(iii) Same state: 4 days.
(iv) Neighbouring
state: 4 days.
(v) Rest
of the country (for cities not covered in the category of: same state” and
“neighbouring state”) :
5 to 7 days.
(e) For Second Class Mail:
(i) Local
(within Municipal City Limits): 3 days.
(ii) Between
Metro cities (Delhi, Mumbai, Chennai, Bangalore, Kolkata and
Hyderabad): 4 days.
(iii) Same state: 4 days.
(iv) Neighbouring
state: 4 days.
(v) Rest
of the country (for cities not covered in the category of: same state” and
“neighbouring state”) :
5 to 7 days.
3. The new delivery norms for Express
Parcels on a city-to-city basis for 84 cities, which are being communicated by
e-mail, are also limited to the local municipal limit of the cities concerned. Further,
the new delivery norms for various categories of mail referred to above would
be subject to the conditions that:
(i) They do not apply to the articles
booked after the cut off time on a day (normally taken as 3 or 4 pm for booking
counters at post offices or as decided by
the Circle concerned) and an extra day
may be added in such cases,
(ii) The delivery norms do not include
Sundays and Holidays.
(iii) Delay occurring due to curfew, bandh or
strike in a particular city may adversely affect delivery norms.
(iv) Delay occurring due to cancellation of
flight/trains/buses/other means of
transport for carriage of mails or off-loading /non-carriage of mail by the
carriers due to any reason is beyond the control of the Department, and
therefore, he same may adversely affect delivery norms.
4. Circles may give wide publicity to the
new norms among the public and display the norms in the shape of a matrix of
prominent/frequently-used destinations at the post office as display of entire
matrix perhaps may not be possible.
5. The new delivery norms would also be
hosted on India Pos website in a user-friendly format so that a user could easily
find delivery/transit norms. In the interim, a PDF version of the document will
be uploaded by CEPT on the Department’s website.
6. This O.M. supersedes all previous
instructions on delivery norms for mail and Parcels (other than Speed Post)
issued by this Directorate/Business Development and Marketing Directorate.