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Today the General Secretary along with S/S Rajat S Das,President,CHQ B. Sivakumar,AGS Ch Laxminarayana President,NUGDS.CHQ,Krishnaprasad,RR,Vishakhapatnam met Sri S.K.Sinha,Secretary Department od Posts and greeted him on his assumption. Letters were submitted on the following issues and discussed.
1. Malfunctioning of CBS & Macmash and consequent resent ment among the Group C employees.
2. Foriegn Post Office Kolkata issues.
3.Point based compassionate appointment of GDS employees and implementation of the orders
taking date of death as criteria.
The delegation thereafter met Sri B.V.Sudhakar,Member (Technology) and discussed the failure of Infocys in customizing the Finacle software and the issues raised by the NAPEC in previous letters.
Today a higer level meeting was held with Infosys Technocrats and dead line is fixed to rectify the soft ware by First week of June 2016.
There after a meeting was held with DDG (MB) on the Foriegn Post Office issues
General Secretary
1. Malfunctioning of CBS & Macmash and consequent resent ment among the Group C employees.
2. Foriegn Post Office Kolkata issues.
3.Point based compassionate appointment of GDS employees and implementation of the orders
taking date of death as criteria.
The delegation thereafter met Sri B.V.Sudhakar,Member (Technology) and discussed the failure of Infocys in customizing the Finacle software and the issues raised by the NAPEC in previous letters.
Today a higer level meeting was held with Infosys Technocrats and dead line is fixed to rectify the soft ware by First week of June 2016.
There after a meeting was held with DDG (MB) on the Foriegn Post Office issues
General Secretary
NATIONAL ASSOCIATION OF POSTAL EMPLOYEES GROUP-‘C’
(Central Head Quarters)
No. 17-2-17, P&T Quarters, Atul Grove Road, New
Delhi-110001
______________________________________________________________________
No.
1-1 Dated: 26-05-2016
The Secretary
Department of Posts
New
Delhi-110001
Sub: Problems in the CBS & Mcamish
Ref: Union letter No. 1-1 dated
26-4-2016
Sir,
In
continuation of our previous correspondence we further supplement the following
for your kind attention and necessary action.
1.
Frequent
server problem for which customers are fed up with Postal services inturn the
officials including Postmasters at the front line are being victimized.
2.
CTS
clearing at HOs has become more burden on the officials and officials at HO/GPO
are finding it very difficult to clear the cheques within the prescribed time
limit as most of the time the server will be down.
3.
CTS
clearing on holidays at GPO/HOs seems to be useless as the officials will not
be allowed to do any transactions but will be honoring the cheques just by
viewing the balance and actual withdrawal will be shown and accounted on the
next working day which seems to be at higher risk as other channels are kept
open on holidays and Sundays.
4.
On
decentralization of PLI/RPLI the workload on Postmasters working at HOs has
become hectic where there is no DPM post for treasury/ delivery/subaccounts.
5.
Though
some of the officers are merged office SOL is exiting and one of the official
is provided use rid for the merged office and the officials acting as PA and
supervisor which is highly irregular inspite of asking for merger of SOL the
solution is not provided.
6.
With
reference to the order NO
FNo.25-11/2016-SB dtd at DAK BHAWAN the 10/11/05/2016 where in more
pressure and burden is put on Postmasters/Supervisors of the HOs.The following
clarifications are needed with reference to the said order.
a)On what authentication
the Postmasters of the HOs should upload the DBT as in many circles the
Emos(SSY) are directly fetched from
Postman package with the local software namely Anand tool and linked to finacle where it will be automatically
shown as window delivery in postman package and directly reflected in treasury
package and will be uploaded to finacle .Now many of the SPMs in the delivery
post offices are directly sending email to the concerned HOs and asking for
upload of the e-mos by attaching the file for upload.
b) If there is any
discrepancies in the amount and account number who is responsible?
And how to check the same and on what
authentication it should be uploaded.
c) Under each HO more than twelve
delivery offices will be there and not less than 200000 e-mos will be there for
uploading .This is an extra burden on Postmasters working at HO and in future
no official may be willing to work under HOs.
We once again request to kindly
initiate necessary action immediately.
Yours
Sincerely,
(D Kishan Rao)
General Secretary
NATIONAL ASSOCIATION OF POSTAL EMPLOYEES GROUP-‘C’
(Central Head Quarters)
No. 17-2-17, P&T Quarters, Atul Grove Road, New
Delhi-110001
______________________________________________________________________
To
Sri
Ravi Shankar Prasad
Honorable Minister of Communication
& IT
Govt. of India,
New Delhi-110001
Honorable Sir,
Sub:
Malfunctioning of CBS Vs detoriating service to the public in Banking and
Insurance in the Department of Post – Request for immediate intervention.
My union which is representing the staffs who are shouldering
the responsibility of manning the CBS and Insurance in Post Offices, compelled
to bring the following for your kind intervention.
2. The IT modernization project was
introduced in the Department two years back and nearly 20500 offices so far
brought under CBS operation. But the innovation does not lead to technological
improvisation ensuring the best possible service to the customers. But,
instead, had rendered our staff with an unsavory and humiliating experience of
encountering the public wrath and curse on day today basis. The Business in
both the sectors rapidly coming down.
3. We expected a rapid change in the
Department with the new technology and the initiatives taken by the Honorable
Minister to take the service finally to the Post Bank of India in 2017. But the
hope is slowly shattering and the staffs are working upto midnight to make the
project a success.
4. All the assurances the administration,
had given in the past and the transient nature of the problems had not proved
to be credible and worthy merit. Instead
the problems are aggravating day by day making every one skeptic of the words
from the authorities that be.
5. The problem so far identified is the
server capacity which is not enough compared to the no. of transactions,
bandwidth and old computers and peripherals which has to be replaced. The Department
issued orders to upgrade, but due to financial hurdles nothing has been done.
As announced by the Honorable Minister the linking the BOS through RICT will
further worsen the situation.
6. My union has fully cooperated and made
so many suggestions to improve the situation and staff at the field level are
frustrated with the continued malfunctioning of the technology. The staffs are
doubtful how about the future and next stage of technology. Further there are
frauds due to mishandling recently which are a tip in the iceberg. The
management never felt any responsibility and innocent people are becoming the
scapegoats.
7. There is no training/proper training
and the staff are forced to handle the technology straightaway without any
training.
8. My union therefore requests the
Honorable minister to initiate necessary urgent action to develop the services
to the satisfaction of customers and save the officials from public wrath.
Yours
Sincerely,
(D Kishan Rao)
General Secretary
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